Australian medical practice management built by healthcare insiders
We have worked inside Australian healthcare, not just consulted to it. The billing errors, compliance gaps, and admin overload holding good doctors back are problems we know firsthand.
MedZo exists to fix that. We give practices the operational foundation to run well, so the people inside them can focus on medicine.
Meet Zohra
Dr. Zohra Saima
CEO, Founder & Director
A qualified doctor with a Master's in Advanced Health Services Management and over a decade of experience working inside Australian healthcare.
She uniquely combines executive leadership with first-hand clinical insight. A qualified doctor with a Master’s degree in Advanced Health Services Management, she knows what practitioners need to run a modern practice. Renowned for her strategic clarity and strong people leadership, she streamlines workflows, optimises revenue cycles, and reduces administrative burden so doctors can focus on medicine.
Skilled in billing, compliance, customer service, and record retention, she built MedZo on the belief that helping practices run well is one of the most meaningful ways to help patients. Her warm personality, strong interpersonal skills, and genuine passion for healthcare are reflected in everything MedZo does.
What we are trying to achieve
We want Australian medical practices to run well. Clean billing, stable teams, solid compliance, and doctors who can focus on medicine without the operational side pulling at their attention. When that happens, everyone benefits, most of all patients.
What we stand for
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Patients first
Every system we build and every process we put in place is ultimately about making things better for patients.
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Honest about what we are good at
We only work in areas where we have genuine expertise. We will not take on something just to fill a contract.
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Transparent by default
You will always know what we are doing, what it costs, and what it is delivering. No surprises.
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Long-term focus
We are not interested in quick fixes. We want your practice to be in better shape in five years because of the work we have done together.
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Continuous improvement
We hold ourselves to the same quality improvement standards we recommend for practices. We are always trying to get better at what we do.
Meet the team
Our team spans practice management, billing, administration, and technology. Every role exists because it directly affects how a practice runs.
Practice Manager
Tina E.
Tina is a Practice Manager with 6+ years of experience in healthcare management, known for her warm leadership style and ability to build strong, high-performing teams. She brings clear communication and a collaborative approach to every aspect of practice operations.
Senior Practice Administrator
Bilquis A.
Bilquis is a highly capable and dependable senior administrator who provides leadership and oversight across the full scope of practice operations. She brings a comprehensive understanding of patient coordination, referral management, compliance, and administrative governance, and is the cornerstone of the practice's administrative function.
Practice Administrator
Hajirah A.
Hajirah brings a warm and professional approach to patient-facing administration, ensuring every patient feels supported from the moment they make contact with the practice. With hands-on experience in specialist practice coordination, she excels in patient liaison, appointment management, and maintaining clear communication between patients and the specialist team.
Frontend & AI Engineer
Fatma A.
Fatma is the engineer behind MedZo's digital presence and AI initiatives, bringing a decade of mobile and web development experience to the practice. She develops the systems that give MedZo its market visibility, and leads the integration of AI tools that help the business operate more efficiently and intelligently.
Consulting Technical Architect
Chakrank M.
Chakrank is the architect behind MedZo's technical infrastructure, specialising in the automation of complex clinical workflows. By integrating secure AI orchestration and privacy-first data pipelines, he ensures our systems meet the highest standards of clinical precision, keeping MedZo at the forefront of the Australian healthcare market.
Practice Administrator
Shaik G.
Ashma is a dedicated practice administrator with a strong foundation in specialist medical administration. Committed to delivering efficient, organised support across scheduling, correspondence, and patient coordination, she brings enthusiasm and a conscientious work ethic to every interaction.
Practice Administrator
Samaira A.
Samaira brings a well-rounded corporate background to specialist practice management, combining professional discipline with a thorough understanding of operational efficiency. With experience spanning corporate and healthcare administration, she is adept at managing complex workflows, stakeholder communication, and practice compliance.
Billing Administrator
Sobiya A.
Sobiya is the practice's dedicated billing and accounts specialist, bringing expert knowledge in medical billing, invoicing, and revenue cycle management. Her meticulous attention to detail and deep understanding of specialist billing processes ensure accuracy, compliance, and timely processing of all accounts.
Ready to find out if we are the right fit?
If you would like to find out whether we are the right fit for your clinic, book a free, no-pressure conversation
Book a consult